From resolving misunderstandings with colleagues to negotiating complex deals and leading project teams, you use influence as part of your everyday work life. While there are several different styles of interpersonal influence, research shows that assertive behavior has the greatest impact on individual success and organizational performance. The good news is that influence is a learned skill, and with the right training, some self-discovery, and a healthy dose of practice, people can develop their ability to be assertive.

The Interpersonal Influence Inventory (III) is designed to create an awareness of the behaviors people use when they attempt to influence others. The purpose of the Inventory is to allow respondents to recognize their own style of influence and work toward developing a more effective style.

The Interpersonal Influence Inventory assessment and workshop is an eye-opening learning tool that reveals a preference for one of four dominant styles: openly aggressive behavior, concealed aggressive behavior, passive behavior, or assertive behavior. An HRDQ bestseller for more than 20 years, the Interpersonal Influence Inventory is a combination of self-assessment and training workshop that has helped thousands of people:

• Identify their interpersonal influence style.
• Learn how they come across to others.
• Work toward becoming more effective communicators.

The core of the Interpersonal Influence Inventory is derived from leadership and persuasive communication literature. The literature suggests that direct expression of one’s views, coupled with consideration for others, can help improve individual and organizational functioning. This type of behavior is often called assertive behavior.

By the end of this workshop, participants will be able to:

• Identify their preference for one of four personal influence styles: passive, assertive, openly aggressive, or concealed aggressive.
• Learn why assertive behavior is the one style that always yields positive results.
• Understand how other influence styles can hamper interpersonal communication.
• Discover the behavioral cues that signal each style.

The Interpersonal Influence Inventory can be used as a stand-alone learning instrument or part of a more comprehensive training program.
The assessment is effective as a:

• Tool to develop assertiveness skills.
• Centerpiece of a communication workshop.
• Component of a leadership development program.
• Diagnostic tool for one-on-one coaching.

Facilitator Guide: Order One Guide per Trainer

The Facilitator Guide is designed as a resource booklet for participants. Arranged in an instrument/workbook format, the Facilitator Guide contains a 40-item assessment, a scoring form, a description of the "Interpersonal Influence Model" and the four influence styles, charting of results, and an interpretation section.

Paper Assessment 5-Pack: Order One Pack For up to Five Participants

The print version is ideal for facilitators who prefer to oversee scoring and administration of the assessment if you don't know who the participants will be before the class begins or if your learners do not have easy access to computers. It includes pressure-sensitive forms for scoring to aid manual tabulation.

Online Assessment: Order One per Participant

The foundation for the workshop, the online assessment, is administered to participants through the HRDQ Assessment Center. A full-color, detailed report is delivered electronically to the facilitator/administrator when complete.

QuickStart Train-the-Trainer: 1-Hour Virtual Coaching Session for This Product

QST is a convenient, one-hour virtual coaching session for first-time facilitators of this product. You'll receive personalized, one-on-one coaching with a subject matter expert who will get you up to speed quickly and accurately so you can step into the onsite with confidence. We'll answer all your questions about the facilitation of the product. And you can add additional coaching hours as needed. Your coaching session can be provided by telephone or video call and at a time of your choosing.

Facilitators will also receive an HRDQ Certificate of Completion for completing the QuickStart session.

Rollin Glaser, Ed.D., is an accomplished trainer, consultant, and expert in the field of adult learning. He is also the co-founder and former CEO of HRDQ. He holds several degrees, including a BS from Northwestern University and an M.Ed. from Northeastern University, as well as an MA and Ed.D. from Columbia University. In addition to many assessments, training games, programs, and articles, Rollin is the author of Personnel Management for Retailers and the co-author of The Management of Training and Managing by Design.

Additional Product Resources

• Info Kit | Interpersonal Influence Inventory Overview
• Blog Post | Assertiveness and Interpersonal Influence
• Webinar | How Do You Come Across to Others?
• Infographic | 4 Ways You Can Influence Others